Remote support software solution for everybodyUse ScreenConnect Remote Support Software to quickly and securely access the remote computer screen of your users. With just a few clicks, anyone on any operating system is immediately connected.
Key features
Functionality:
• Screen, keyboard, and mouse control
• File transfer
• Remote reboot with automatic reconnect to Normal Mode or Safe Mode
• Automatic clipboard transfer
• Automatic resizing
• Automatic multiple monitor support
• Automatic reconnection of lost connection
• Multiple scaling modes
• Save screen as image file
• Copy screen to clipboard
• Record screen to standard AVI movie file
Compatibility:
• Best UAC support in the industry; Windows Vista, Windows 2008 Server, and Windows 7 all supported seamlessly
• Client targeted automatically based on user environment
• .NET ClickOnce client compatible with over 99% of Windows machines; bootstrapper installs .NET automatically if not present
• Java Web Start client compatible with over 90% of Windows, Mac, and Linux machines
• Combined coverage of over 99% of all machines
Simplicity:
• Quick server install gets you up and running in seconds
• Works with firewalls and NAT
• Tiny ~100KB download for your guests
• ClickOnce and Web Start technologies provides obvious "Run" buttons rather than the sometimes obscure "save, click through warnings, then run" of EXE files
• Client targeted automatically based on browser of guest, opting for the easiest possible start-up
• Server install does not require IIS or any existing server configuration
Security:
• Hosts login one of two ways:
• Internal username/password database
• Automatic Windows domain security saves time and administration
Guests join sessions one of three ways, specified by the host:
• Click on session
• Click link in email
• Type session code
Entire session is encrypted:
• All screen, keyboard, mouse, and file data is protected from 3rd parties
• AES (Advanced Encryption Standard) 256 bit cipher
• No SSL setup required
Customization:
• Select one of many predefined visual themes
• Ability to edit or completely redefine CSS
• Embeddable within any website
• Full access to all HTML, CSS, and ASP.NET source code
• Every message, label, or string is modifiable through resources, allowing different languages to be targeted in the same installation
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